In this week’s episode of the Working with SMEs podcast, co-host Nathan Eckel and I discuss the three knowledge transfer scenarios in which a company will find itself: Best case, worst case and second worst case.
Find out which scenario your company is living today, and how to up your game (if you need to!).
The worst case scenario is that your employees with your most valuable, critical skill sets have already left and you will never see them again. Ouch!
The second worst case scenario is that your employees with your most valuable, critical skills sets have retired but you can get them back – on their own schedule, at their own price.
The best case scenario is that you use the last, best years of your most valuable employees’ tenure to capture what they know so you can pass it on.
Which reality are you living today?
We’d like to hear how you handle the expert knowledge capture in your organization. Please comment below.