This is the first in a series on conducting train-the-trainer sessions with your SMEs.
Your SME is one of the best resources on the subject of your training program, and that means they can be the perfect classroom facilitator. Most SMEs need some training on how to present material, whether or not they consider themselves seasoned speakers. For this reason, training professionals often include training specifically to teach SMEs how to be live trainers, and these classes are called Train-the-Trainer or TTT.
When a company frees some of its valuable subject matter expertise resources to train its other employees, it is a great opportunity to maximize the SME’s value. Here’s why:
- SMEs always have more in their heads. You capture some of that good stuff in a live training session.
- Live students will give immediate feedback about the content and level of the training so you know immediately when you are hitting the mark and when you need to adjust the material.
- Usually a company’s most valued SME assets not only have a lot of knowledge inside their heads, but their style and demeanor reflect company standards, too. Their personal style is also imparted indirectly as other employees observe the SME’s behavior during the training program.
What Does a Train-the-Trainer Program Include?
It’s a great idea to get your SMEs in front of your learners. It is also an even better idea to prepare them appropriately so you can make the most of the experience. Make sure to conduct a TTT session with your SME before you set them loose on your employees. Even if a SME is accustomed to making presentations, the learning environment is special and different. They need to be prepared to be successful as a facilitator and trainer.
TTT sessions need to:
- Go over the material to be taught
- Review presentation skills including body positioning and vocal quality
- Cover methods for classroom management
In the next few weeks, I will discuss each of these items in more detail.
If you have experiences working with SMEs as trainers, please share your experiences in the comments below.
Please note: I reserve the right to delete comments that are offensive or off-topic.